With nearly two decades of experience in team leadership and client services, Ling brings a unique blend of professionalism and warmth to her role as Clinic Manager at Transcend Physiotherapy. Her time as a Leading Stewardess at Singapore Airlines, coupled with her background in premier client servicing and relationship management, has refined her ability to cultivate a warm and inviting atmosphere for both the team and patients. Furthermore, her expertise in facilities management and operations ensures that the clinic runs smoothly while making every patient feel genuinely cared for.
At Transcend, Ling plays a vital role in ensuring that operations flow seamlessly. She has an exceptional knack for understanding each patient’s preferences and habits, creating a welcoming atmosphere where everyone feels at home. Her efficiency and attention to detail ensure that the clinic operates like clockwork.
Having been instrumental in setting up Transcend’s operations, Ling continues to oversee the clinic with a reassuring presence that puts everyone at ease. Her passion for her work shines through in every interaction, whether she’s managing schedules, addressing concerns, or simply chatting with patients. Ling’s commitment to making Transcend a welcoming place is evident, ensuring that patients can rest assured they are in caring and capable hands.
Ling finds joy outside of work in her weekly yoga practice, which keeps her grounded and energised. Her wanderlust also fuels her desire to explore the world, and she delights in travelling to new destinations, soaking in the beauty and culture of each place she visits.